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Soft Skills Training

Skills training consists of training and workshops in different areas created according to the needs of the participants. The focus of training is on the development of individuals in civil society organizations since the development of individual competencies contributes to the development of the organization in which they work.

By attending these training sessions, representatives of civil society organizations will acquire the competencies necessary for team building and development, coordination, communication, distribution of team roles, conflict resolution, negotiation, decision making; in a word, the competencies essential for the successful organization management.

The Belgrade Open School conducts skills training in six different areas.

Within the Preconditions to Development area:

  • Teamwork and cooperation
  • Teamwork and team development
  • Ethical aspects of business
  • Client orientation
  • Continuous and quality cooperation - client orientation

Within the Communication area:

  • Communication skills - successful communication
  • Providing and receiving feedback
  • Effective listening
  • Assertive communication
  • Feedback communication techniques
  • Diplomatic communication
  • Visualization

Within the Management area:

  • Time planning and organization
  • Conflict management
  • Stress management
  • Time management techniques
  • Conflict management and resolution skills
  • Stress management in a dynamic work environment
  • Project management
  • Time management from the perspective of demanding positions

Within the Public Speaking area:

  • Presentation skills
  • Prezi – the most popular online presentation tool
  • Public speaking
  • Techniques for different kinds of public speaking

Within the Managerial Skills area:

  • Decision making
  • Delegation and empowering
  • Running meetings
  • Goal setting
  • Analytical skills – a filter for good goal setting
  • Delegation – the first step in mentorship
  • Training for trainers

Within the Leadership area:

  • Basics of leadership
  • Motivation
  • Mentoring and employee development
  • Advanced leadership and motivation
  • Result-oriented meetings
  • Motivating others
  • Emotional intelligence

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Do you have any question for us? bos@bos.rs Bulevar oslobodjenja 177 Belgrade, Serbia 381 60 68 07 020
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Civil Society

BOS strengthens human resources, improves work of public institutions and organisations, develops and advocates public policies in order to develop better society based on freedom, knowledge and innovation.

Participate in building civil society!

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