The vast majority of contemporary positions require teamwork as a way of completing given assignments. Because of the flow of information, dynamic nature of the work environment, division of responsibilities and achieving results, the teamwork skill is one of the most valuable competencies in the job market.
Continuous development of teamwork skills and familiarizing yourself with the strategies for creating team dynamics, i.e. quality team building and its efficient functioning will affect the employees’ productivity and satisfaction.
In an attempt to complete demanding business tasks and realize their personal ambitions, the ethical aspects of individuals’ actions often take the back seat. However, research shows that nurturing an ethical climate in a corporation, increases employees’ morals, improves the brand’s reputation, encourages loyalty with clients and employees, and above all, increases profit in the long term.
In the modern concept of business, the client is no longer just a customer or client; they are also essentially a partner and co-creator of the product and services. The goal of this training is to clarify the concept and emphasize the importance of client orientation, and to show, on practical examples, the benefits of client oriented business.
In the time of Marketing 3.0, the focus on clients is the foundation of all further activities, and it delves into issues of satisfying the complex human needs for participation, unity and creativity, which companies should answer to.
