Do you want to improve your hospitality business and services? Do you want to attract more guests and further develop your business?

While quarantine lasts, we have the right thing for you!

Belgrade Open School presents you with an online handbook “Structured guidelines on provision of accessible and reliable services to guests with disabilities” which provides you with simple and experiential information on how to make your services accessible towards people with disabilities.

How many times did you refuse or deny service or activity towards a guest with disabilities just because you did not know how to act appropriately?

According to the World Health Organization, 15% of potential guests have some type of disability or need for additional support. For the hospitality sector, this untapped market presents great potential.

Use this "global break" period to expand your vision and plan more inclusive services.

You can download the manual by clicking the link here.

The manual was created as part of the HORECACCESS project, supported by the Erasmus + Strategic Partnership Program for the Development of Innovation in Vocational Education and Training.